POLICIY AGREEMENT
please view our shipping/policy page before purchasing anything from the site.
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PAYMENTS:
We accept all major credit / debit cards.
The mailing address attached to the credit or debit card you choose to make your purchase with MUST match the exact same address you wish to have your wig shipped to or the charge will be automatically denied .
TURNAROUND TIME:
Please note that All Preorder wigs / custom wigs have a turnaround time of 14-21 business days (we do try to get them out before the 14th day but it is not guaranteed)
If you have an event to attend please feel free to email us BEFORE PURCHASING and we will let you know if your order can be received in that timeframe.
Uncustomized wigs have a processing time of 24-72 hours , once processed shipping is normally 2-4 days (unless stated otherwise on item)
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All RAW hair bundles have a processing time of 24-72 hours, once processed shipping is 2-4 days . (unless stated otherwise on item)
Once an order is placed NO CHANGES ARE ALLOWED TO BE MADE .
Each product has detailed descriptions PLEASE READ THEM .
REFUNDS:
All sales are FINAL ! Unless their is a mistake on my part, no refunds will be issued out to any customers. One you place an order and agree that you have read and understand all of the websites policy’s you are agreeing that you accept and understand this .
SHIPPING:
Shipping is 2-4 days via UPS ( this does not include processing and turnaround times)
We do not offer any exchanges or refunds on any wig orders or products unless it is a mistake on my behalf.
Please Make sure you read each description on each item !
Know the turnaround times and understand that every order is completed in the way that they are received . If you have any questions please reach out to us before placing your order ! Thank you .
IMPORTANT:
Please be sure to read each items description before purchasing so that you are fully aware of what it is that you are ordering and are aware of the turnaround/ processing time for that specific item.